Shipping & Returns

Shipping & Delivery

  • Free UK Delivery

    • Delivery in 3–5 working days.

  • Europe

    • Flat fee of £[amount].

    • Delivery in 5–10 working days.

  • International

    • Flat fee of £[amount] for Asia, North America, South America, Australia, and Africa.

    • Delivery in 7–20 working days.

Additional Information:

  • Orders are processed within 1–3 working days.

  • Delivery times are estimates and may vary due to customs or local shipping services.

  • Tracking details will be sent via email once your order is shipped.

Our Return Policy

  • Returns: Items can be returned within 14 days of delivery if they are unused, in their original condition, and include all packaging.

  • How to Return: Email us at hello@ed-heritage.com with your order number and reason for return.

  • Return Costs: Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  • Refunds: Refunds are processed within 5–7 working days after we receive and inspect the returned item. Refunds will be issued to your original payment method.

  • Faulty or Damaged Items: If your order arrives damaged or faulty, please contact us immediately at hello@ed-heritage.com with photos and videos, and we’ll arrange a replacement or refund at no additional cost.

For further details or inquiries, feel free to reach out to us at hello@ed-heritage.com. We’re here to help!